Give Your Customs Processes The Luxury Treatment

Empowering Global Trade

Explore our duty management services, which offer swift, predictable clearances at the border, duty savings and enhanced compliance for your imports.

Ensure effortless compliance with our expert guidance on customs declarations
Streamline border processes with minimal information, saving you time and hassle
Enhance cash flow by deferring duty and temporarily suspending your full declaration

Empowering Global Trade

Hello, how can we help?

des hiscock
Des Hiscock
Special Services Director
luxury watched

We understand retailers' customs challenges

Do you struggle with keeping your products under the correct tariff codes? Or perhaps you run into major import duty costs? Is it maybe a combination of these, plus a whole lot more?

One singular product can require an incredible amount of data. Material compositions, safety certificates, and country of origin, each with their own unique duty rates. And with most retailers having millions of SKUs to update and maintain, things like customs requirements probably don't come into play until you get to a border and are faced with new issues. 

We know that the customs world can be a lot to manage. Especially for the retail industry. Some customs requirements can make or break your supply chain, which is why it is so important to feel confident and assured that your products are looked after by specialists who can dedicate their time and knowledge to ensuring your supply chain is smooth, from end to end. 

Let us take your customs challenges away

Let's focus on what we can do to help you with these challenges. At Customs Support, you can leave your product data with us, and we can sort the rest. 

Things like HS tariff classifications, customs warehousing and monitoring and management of your duty spending are what we do best. Let us introduce our duty management solutions:

We review your current customs processes, identify what you're doing well, and help you do better. With Customs Support, we can guarantee that you will have access to:

  • Dedicated customs experts and consultants to guide you through the process
  • Neutral and independent advice, free from any freight forwarders
  • Focused digital solutions, tailored specifically for your products

The Benefits of Duty Management for Retailers

Discover how solutions like simplified customs declaration procedures (SCDP), customs warehousing and more can lead to swift, predictable clearances at the border, duty savings and enhanced compliance for your imports.


Faster Clearances

The details required for clearance at the border are significantly reduced for SCDP declarations. Helping you cross borders without hassle or delay.

Risk Reduction

Hassle-Free Reports

Our systems enable us to generate reports at a product level, giving you greater visibility of your overall costs per SKU reference.


Minimised Risk

Having delayed declarations gives you ample time to resolve queries while reducing the risk of storage fees at the port.

Moving Forward

Reduced Checks

Simplified clearances are given immediate “Accepted” status, reducing documentary checks and delays by HMRC declaration queries.

Our duty management services, including SCDP, allow retailers to regain control of their imports and have smoother and more flexible processes. Defer duty payments, improve your compliance with customs and even get better visibility on your products - your end to end, full service solution.
Des Hiscock
Duty Management Director, Customs Support

Customs Support Offers End-to-End Customs Services

Fast, accurate and compliant in multiple countries
Full service digital

Full-Service Customs Expertise

We have it covered end-to-end: everything from processing declarations, consultancy to supply chain optimisation.


Experienced Specialists

Our 1900+ experts with over 20+ years of industry experience ensure the highest compliance standards.


Global Knowledge, Local Presence

We link your local customs needs to our global network of experts across 100+ strategic locations in Europe and the UK.

Digital Cloud

Digital Customs Solutions

Our cutting-edge IT solutions enable you to monitor all processes 24/7, while we ensure the highest security standards.

Customs Support - We Make Customs Easy

One of our qualified specialists will review your request and get back to you within 1 business day!

One step closer to stress-free customs procedures

des hiscock
Des Hiscock
Special Services Director
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